
Waitoa Water Supply
What is this about?
For many years, Fonterra has provided water to the village. Recent changes to drinking water legislation mean Fonterra has decided to step away from that role, and the current arrangement cannot continue.
Council now needs to decide how drinking water will be supplied to Waitoa in the future, in a way that is safe, reliable, and sustainable.
What is being proposed?
Council is proposing to connect Waitoa to the Council water supply at Te Aroha, following a recommendation from the Waitoa Community Panel made up of local residents.
The estimated total cost of the project is $8.2 million (high level estimate).
Under the proposed funding approach:
- Waitoa property owners would contribute 15% of the total project cost (estimated at around $10,000 per property, depending on payment options), and
- properties across the rest of the district that already pay water rates would contribute the remaining 85%, through targeted water rates (estimated at around $35 per year for five years).
All figures are estimates and would be confirmed only if the project proceeds.
Why are we consulting on this?
This proposal would affect:
- Waitoa residents and property owners, and
- other households across the district that pay targeted water rates.
Because of that, Council is required to consult before making any final decision.
The Waitoa Community Panel’s recommendations were agreed by Council in principle in December 2025. Council is now seeking wider feedback to understand impacts, concerns, and any other factors that should be considered before deciding whether to proceed.
What could this mean for you?
If you live in Waitoa or own property in the Waitoa Village area
If the proposal proceeds:
- All properties in the defined Waitoa Village area would contribute to the one off project cost.
- Connecting to the town water supply would be a choice.
- Properties that connect would pay the standard ongoing water charge.
- Properties that do not connect would pay a lower ongoing availability charge, rather than the full connected charge.
Further detail about connection choices, repayments, and what costs cover is included in the supporting booklet and FAQs (below).
If you live elsewhere in the district and pay targeted water rates
If the proposal proceeds:
- Part of the project cost would be funded through targeted water rates paid by properties across the district that already receive Council water services.
- This is estimated at around $35 per year for five years for affected properties.
Sharing the cost of essential water infrastructure across the district is not new. It has been used previously to make long term solutions affordable for small communities while maintaining safe and reliable services.
What this means for everyone
There is no confirmed timeframe for delivery. If approved, the project would not begin in the next year or two, and delivery would ultimately sit with Waikato Waters Ltd once water services transition from Council.
How this proposal came about
The proposal is based on the work of the Waitoa Community Panel, made up of local residents who spent time working through the options for how drinking water could be supplied in the future.
Panel members explored what was realistically possible, including options like self supply and a community managed bore. They heard from independent and Council experts and talked through what each option would mean in practice — from costs and responsibilities through to fire fighting capacity and longer term impacts for households.
People didn’t all come into the process with the same views. But by working through the information together, discussing trade offs, and asking questions, the Panel reached a shared understanding. Their final recommendations were unanimous.
Council has agreed with those recommendations in principle and is now seeking wider feedback before making any final decision.
What do you think?
Consultation is open from 30 April to 21 May 2026.
Still have questions?
If you have questions about this Change Proposal or need clarification before making a submission, please email us at [email protected] and we’ll be happy to help.
Please note: questions sent by email are not treated as submissions.
Submission and Feedback Session
We will be holding a session for people to ask questions and make a formal submission in person. Staff will be there to support you to complete a submission online or using a hard-copy form. Keep an eye on this page and our Facebook page for the date, time, and location.
You can provide feedback
- Online (using the submission form below), or
- In hard copy (available at Council offices and libraries).
What people share through consultation will help inform Council’s decision.
FAQs
Fonterra has confirmed it is stepping away from supplying water to Waitoa. That means the current arrangement cannot continue, and Council needs to ensure the community has a safe and reliable drinking water supply into the future.